Privacy Policy
Last updated: June 2026
Lula Creative is a brand identity studio based in Edmonton, Alberta, Canada. This policy explains how we handle information collected through this website. We keep it straightforward because that’s how we work.
What information we collect
When you submit the contact form on this site, we collect your name, email address, and the message you send. That is the only personal information we collect directly.
This site may also collect anonymous visitor data through analytics tools, including general information about how visitors interact with our pages. This data does not identify you personally.
How we use it
We use your contact information solely to respond to your inquiry. We do not send marketing emails without your explicit consent. We do not sell your information. We do not share it with third parties except as described below.
Third parties and service providers
This site is hosted on Namecheap and built on WordPress. Contact form submissions are processed through WPForms. These services may store data on servers outside of Canada. We use these providers solely to operate the site and manage inquiries.
We may use a customer relationship management tool to track project inquiries and follow-ups. Information stored there includes only what you have provided through the contact form.
Cookies
This site uses cookies required for basic WordPress functionality. If analytics tools are active, they may set additional cookies to collect anonymous usage data. You can disable cookies in your browser settings, though some site features may not function as expected.
Data retention
We retain contact form submissions for as long as they are relevant to an active or potential project relationship. If you would like your information removed, contact us and we will delete it promptly.
Your rights
Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and request deletion. To exercise any of these rights, contact us directly.
Contact
Privacy questions or requests can be directed to:
Lula CreativeEdmonton, Alberta, Canadahello@lulacreative.ca
This policy may be updated from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.